Privacy Notice


Your Privacy is Guaranteed at
CANADAGREENPERFECTGRASS.COM
by Excel Catalogues Inc.

Your privacy is important to us. Any information you give us about yourself is held with security and will not be used without your explicit consent. If you have additional questions or comments of any kind, or if you see anything on our website that you think is inappropriate, please CONTACT US.

 

PRIVACY STATEMENT

Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices. So, this web site has agreed to notify you of:

  1. What personally identifiable information of yours or third party personally identification is collected from you through the web site.

  2. The organization collecting the information.

  3. How the information is used.

  4. With whom the information may be shared.

  5. What choices are available to you regarding collection, use and distribution of the information.

  6. The kind of security procedures that are in place to protect the loss, misuse or alteration of information under CANADAGREENPERFECTGRASS.COM  by Excel Catalogues Inc. control.

  7. How you can correct any inaccuracies in the information.

If you feel that this company is not abiding by its posted privacy policy, you should contact THE CUSTOMER SERVICES MANAGER by customer@canadagreenperfectgrass.com

 

Information Collection and Use

CANADAGREENPERFECTGRASS.COM by Excel Catalogues Inc. is the sole owner of the information collected on this site.
CANADAGREENPERFECTGRASS.COM by Excel Catalogues Inc. collects information from our users at several different points on our website.


Contact and Order notifications

- Your e-mail address must be VALID. We use e-mail for communication purposes (order notifications, etc.). It is essential to provide a valid e-mail address to be able to use our services correctly (please avoid using Yahoo or Hotmail email addresses whenever possible. You may have trouble receiving our emails).
- Please ADD our email "customer@canadagreenperfectgrass.com" as an APPROVED SENDER if you use any spam filters.


Order

We request information from the user on our order form. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, this contact information is used to get in touch with the user.

 

Log Files

We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

 

Sharing

We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

 

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.

 

Surveys & Contests

From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

 

Tell-A-Friend

If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. CANADAGREENPERFECTGRASS.COM by Excel Catalogues Inc. will automatically send the friend a one-time email inviting them to visit the site.

 

Security

This website takes every precaution to protect our user's information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". To learn more about SSL, follow this link www.siteground.com. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our user's information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. If you have any questions about the security at our website, you can send an email to customer@canadagreenperfectgrass.com

POSTAL ADDRESS
Excel Catalogues Inc.
5934 Côte-de-Liesse Rd
Town of Mount-Royal (Quebec) H4T 2A5
CANADA

ADDRESS FOR RETURNS
Canada Green Perfect Grass
by Excel Catalogues Inc.

348 State Rt. 11
Champlain, NY 12919
USA

We can be reached via e-mail at : customer@canadagreenperfectgrass.com


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